Frequency Continuous Improvement Solutions
Define, Measure, Analize, Improve, Control
Small changes, big results.
Owner/Consultant - Chris Thomas, PMP
Accomplished Senior IT Project and Program Manager with over 10 years of experience working with global technology companies and their stakeholders. Expertise in real-time data center operations, satellite ground systems, intelligence analysis, and continuous improvement. Proven track record of leading successful projects, managing teams, and driving organizational excellence.
SERVICES
CI Audit
A continuous improvement audit can help teams, programs and companies become more efficient, automated, and collaborative.
Analysis and Reporting
Business can result in excesses of data stored in tables and databases from a variety of sources. I help organize and visualize that data for you.
Project Management Services
Project management services for small to mid-sized companies looking to organize the chaos. Enabling teams to focus their creativity and expertise on building solutions.
“I am tremendously grateful for the opportunity to have worked closely with Chris for several years. He quickly demonstrated a deep understanding of the importance of the work at hand and showed unwavering commitment to the mission.”
— Ben L. / Senior Service Engineer at Microsoft
“Chris is a self-starter and continuously strives for improvement. He demonstrates this through continuously identifying new opportunities to improve his professional skills through training and education. While he is an outstanding communicator, he also brings analytical horsepower and exceptional problem-solving capabilities.”
— Marrissa C. / Owner at FitGirl
“Christopher is a detail oriented highly skilled individual. His ability to research and implement a training program from the ground up was second to none in this industry. He is highly motivated, trustworthy and very reliable.”
— Dave M. / Sr. Manager, Program Management at Raytheon Technologies
Define
If you can’t adequately define what you are seeking to improve, how will you know what to measure? Defining what to improve begins with understanding why. Why is there a need for improvement to begin with? Some may even go as far as to ask that “Why” 5 times.
An improvement plan begins with an audit. Together we will walk through questions designed to help you systemically look at your operation and define short-term and long-term improvements that all stakeholders will value.
Measure
Because as many a skilled manager will tell “you, you cannot manage what you do not measure.”
The second step involves measuring the current state of the operations. Some clients come to the table prepared with data, some don’t know what they have, and some know they don’t have anything. I’m here to help no matter which of those examples resonates most with you.
Analyze
Analyzing the metrics gathered from your processes, people, and systems I will work with your teams to determine strategic and operational solutions that will lead to timely improvement.
Improve
Every journey begins with a first step and every improvement begins by implementing a solution. Whether it’s a new process, tool or system, we work with you throughout the implementation to measure success and help define long term controls.
Control
Controlling changes to processes and systems requires a commitment to collaboration and cooperation. Change sometimes seems to happen to use all at once and without our consent. Controlling improvement requires that everyone involved is committed to and aware of just what outcome is desired and what their part is to play in the process.
