Frequency Continuous Improvement Solutions
Improvement, one project at a time.
Owner/Consultant - Chris Thomas, PMP
Plan, Do, Check, Act.
Successful operations require that everyone is able to perform their role well, consistently and without unnecessary friction. I design strategic solutions that improve and simplify operations for my clients’ teams, leaders and customers centered on using a Lean Six Sigma approach to managing projects.
SERVICES
Continuous Improvement Consultation
Find out how continuous improvement can help your team, project, program or company become more efficient, automated, and collaborative. Always be looking for opportunities for human energy to be invested in designing solutions and products.
Reporting for Teams and Small Business
Some companies and teams have an excess of information stored in tables from a variety of sources online. Excel is more than capable of creating sophisticated reports and dashboards. Get the help you need visualizing your projects data.
Project Management Services
Project management services for small to mid-sized companies looking for a little help organizing the chaos. Enable your resources to focus their creativity and expertise on building the solutions, not managing continuously changing requirements.
Training and Leadership Development
Training and development lead to long term retention and success for companies. Become an active participant in the development of your teams and leaders. Schedule time to discuss how leadership development and continuous improvement are connected to success.
“I am tremendously grateful for the opportunity to have worked closely with Chris for several years. He quickly demonstrated a deep understanding of the importance of the work at hand and showed unwavering commitment to the mission.”
— Ben L. / Senior Service Engineer at Microsoft
“Chris is a self-starter and continuously strives for improvement. He demonstrates this through continuously identifying new opportunities to improve his professional skills through training and education. While he is an outstanding communicator, he also brings analytical horsepower and exceptional problem-solving capabilities.”
— Marrissa C. / Owner at FitGirl
“Christopher is a detail oriented highly skilled individual. His ability to research and implement a training program from the ground up was second to none in this industry. He is highly motivated, trustworthy and very reliable.”
— Dave M. / Sr. Manager, Program Management at Raytheon Technologies
Define
If you can’t adequately define what you are seeking to improve, how will you know what to measure? Defining what to improve begins with understanding why. Why is there a need for improvement to begin with? Some may even go as far as to ask that “Why” 5 times.
A consultation begins with an Improvement Analysis. Together we will walk through questions designed to help you systemically look at your operation and define short-term and long-term improvements that all stakeholders will value.
Measure
Because as many a skilled manager will tell “you, you cannot manage what you do not measure.”
The second step involves measuring the current state of the operations. Some clients come to the table prepared with data, some don’t know what they have, and some know they don’t have anything. I’m here to help no matter which of those examples resonates most with you.
Analyze
Analyzing the metrics gathered from your processes, people, and systems I will work with your teams to determine strategic and operational solutions that will lead to timely improvement.
Improve
Every journey begins with a first step and every improvement begins by implementing a solution. Whether it’s a new process, tool or system, we work with you throughout the implementation to measure success and help define long term controls.
Control
Controlling changes to processes and systems requires a commitment to collaboration and cooperation. Change sometimes seems to happen to use all at once and without our consent. Controlling improvement requires that everyone involved is committed to and aware of just what outcome is desired and what their part is to play in the process.